What's New

Keep your agents protected in the digital workspace

Keep your agents protected in the digital workspace while connecting with multiple customers. As businesses rethink operating models and working environments, they are leveraging technology at the core, bringing multiple devices, platforms and channels into play. Your turn to flow forward with a multi-modal, multi-functional, flexible, scalable and secure solution, that ensures digital connectivity and productivity at all times. Brace for a business world without boundaries.

#TimeToDoBig #CloudSolutions #Business

A familiar Guide can assist your customers faster

As businesses rethink operating models and working environments, they are leveraging technology at the core, bringing multiple devices, platforms and channels into play. Your turn to flow forward with a multi-modal, multi-functional, flexible, scalable and secure solution, that ensures digital connectivity and productivity at all times. Brace for a business world without boundaries.

#TimeToDoBig #Business #Smartflo #FloForward

Five Best Practices for Managing Distributed Contact Centers

With virtual work becoming the norm in a digital workspace, contact centers have expanded beyond physical infrastructure to assist customers anywhere, any time. Enhance customer experience and increase engagement of hybrid workforce. Lower operational costs and improve business resiliency using distributed contact centres.

Contact centers were traditionally characterised by dedicated physical infrastructure, specialized desk equipment for agents, and ten-to-six timings. Since the pandemic struck, contact centers could no longer be confined to these characteristics. In fact, modern contact centers share nearly nothing with traditional contact centers - except their objective. With virtual work being the norm, contact centers too have dispersed beyond walls and desks. With a distributed workforce connecting from anywhere, contact centers are now, by default, distributed contact centers. Here are five best practices for delivering excellence through a distributed contact center.

Read the whitepaper to know more: https://bit.ly/37uOQj3

#TimeToDoBig #DigitalTransformation #Business #Connect #Technology

Connectivity Reimagined

Floforward to convenient communication in the digital workspace, for both your customers and your call centre executives, and get problems solved quickly

As businesses rethink operating models and working environments, they are leveraging technology at the core, bringing multiple devices, platforms and channels into play. Your turn to flow forward with a multi-modal, multi-functional, flexible, scalable and secure solution, that ensures digital connectivity and productivity at all times. Brace for a business world without boundaries.

#TimeToDoBig #MultipleCalls #CustomerService

Cyber Security Solutions

@Tata Tele Business Services helps you to protect both your and your clients’ confidential data with Cyber Security Solutions.  

 

The importance of cyber security in business should never be overlooked. No business with an online presence is immune to a cyber-attack, and the financial, physical and legal implications of an attack on any business can be absolutely devastating. With Tata Tele Business Services’ Cyber security solutions ensure your organization is protected from unauthorised access, data breaches and other cyber threats.


#TimeToDoBig #Business #CyberSecurity #DigitalTransformation

Cloud and SaaS

@Tata Tele Business Services helps you to power your business to Big growth with the help of Cloud and SaaS to ensure connectivity wherever you are.  

 

Cloud and Software as a Services ensure connectivity wherever you. Enterprise are now moving to Cloud services to deliver efficient, reliable and high quality data.


#TimeToDoBig #CloudSolutions #Business

SDWAN-iFLX

@Tata Tele Business Services helps you conduct business flexibly, with a resilient, scalable, and centrally controlled network with SD-WAN iFLX.  

 

SD-WAN iFLX solution gives you operational simplicity, application-level prioritization and visibility, integrated security, enhanced overall business application environment as well as the much-needed resilience at an affordable price point.


#TimeToDoBig #IntelligentlyFlexible #Connectivity

Smartflo

Monitor your agents, track calls and lower the time taken to answer calls to improve support from a live dashboard with @Tata Tele Business Services' Smartflo  

 

Your turn to flow forward with a multi-modal, multi-functional, flexible, scalable and secure solution, that ensures digital connectivity and productivity at all times. Brace for a business world without boundaries.


#TimeToDoBig #Business #Smartflo #FloForward

Ultra Lola

Give your trading an edge with the speed to take advantage of market fluctuations in real-time, with @Tata Tele Business Services' Ultra-LOLA: https://bit.ly/3IsHmdY  


#TimeToDoBig #Business #UltraLOLA #Trading #DigitalTransformation

1 2 >

Chat with us